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3D Virtual Tours capture every dimension and angle of a property. For this reason, the entire space needs to be in suitable condition for scanning before the appointment.

The more people that are in the property during the scanning, the less successful it usually is. Please invite homeowners and guests to leave the home during the appointment.

Please make sure the space is clean, the furniture is arranged, and decor is to your preference. It is better to remove any personal items such as photo frames, hygiene products, cleaning products, clothes. The work we do is time consuming by itself. With additional distractions, a 3 hour appointment can quickly turn into a 5 hour appointment
You are not required to be on site during the appointment. Typical appointments last between 1-5 hours depending on services requested. People and pets will slow down the process considerably and they might potentially show up in the virtual tour. Please communicate with the home owner if they will be present that the work we do is time consuming but worth it!
Our 3D scanner use High-Dynamic-Range Imaging (HDR) allowing thescanner to adjust to changes in light so both light and dark areas can be captured at the same time. This means that a space is good for scanning even on cloudy days. As long as there is interior lighting, the finished project will look as good as a model created on a sunny day.
We understand that it can take significant coordination between multiple people to schedule a successful property scan. Aligning our schedule with those of the homeowner, agent, landscaper, painter, cleaner, and the weather doesn’t always go as planned. We try to be as flexible as possible. Should you have to cancel, please do so more than 24 hours before the appointment to avoid any additional fee.
Turnaround time is typically 1-3 Days (excluding Sundays) depending on the requested services and size of the property.
3D Virtual Tours are a proprietary format. They are neither video nor photos. They are their own unique file format that must be used online. For the reason, they cannot be downloaded.
3D Virtual Tours require an enormous amount of data and bandwidth which is why it is stored in the cloud on special high speed servers. The first 12 months of hosting is free.

 

Feel free to contact us for more details.